Frequently Asked Questions: updated October 31, 2007

Which printers are you currently supporting?

We are supplying both K3 and K3 Vivid compatible color space inks for the EPSON 2400, 2880, 3800, 4800, 4880, 7800, 7880, 9800, and 9880 printers. But we are also supplying it as a color upgrade ink into the EPSON 2200, 4000, 7600 and 9600 printers, and as a way in which to convert an EPSON 1400 from dyes to archival pigments. ConeColor is also being supplied into 8 ink Roland printers to upgrade them to the EPSON K3 color space.

Are these inks strictly yours, or are you repackaging other's inks?

These inks are manufactured from the ground-up by Vermont PhotoInkjet. We are using the same pigment technology and treatment that is found in our world famous Piezography K7 inks which are widely known for their ease of use and compatibility with EPSON print heads.

Do your refillable carts have chip alignment issues?

No they do not. Chip alignment issues are related to poor manufacturing or/and manufacturing from PP plastic. Our carts are made with a more expensive and rigid plastic called ABS.

Is it possible to use ConeColor for EPSON Ultrachrome K3 printers in regular Ultrachrome printers such as the EPSON 4000, 7600 and 9600?

The ink itself is compatible. However, the color space of ConeColor (K3) is designed around the Ultrachrome K3 ink set which has a much brighter color gamut. So while you can use this ink in your printer, you would need to use color management. Vermont PhotoInkjet has produced ICC profile libraries for some of these printers.

Can I use your bottle ink in my EPSON 2400 printer which is now using Ultrachrome K3 inks?

Yes you can buy a CIS (bulk ink system) from InkjetMall or another reliable reseller and fill it from our bottles.

If I had my Ultrachrome K3 printer professionally profiled, can I use these profiles with ConeColor inks or must I re-profile the printer?

If you are using RGB printer profiles - the inks are designed to fit into the EPSON driver's color space. If you are using a CMYK RIP then you will need to make profiles which are congruent with the linearization of the printer.

Do I need to flush my printer before installing ConeColor inks?

No you do not . What we recommend is doing an INIT fill which empties your printer of EPSON inks and then fills your printer with ConeColor inks. However, you can also gradually replace the inks by simply removing EPSON inks and installing ConeColor inks. However, ConeColor inks are designed as a set to replicate the EPSON color space. So for accurate color you will not want to replace single colors, but rather the entire set. If color accuracy is not as important to you, then it is possible to replace a single color at a time so as to use all of your remaining EPSON inks before disposing of their cartridges.