Frequently Asked Questions: updated Jan 3, 2011
Which printers are you currently supporting?
We are supplying ConeColor Pro inks for:
SureColor P400, P600, P800, P6000, P7000, P8000, P9000 printers
Are these inks strictly yours, or are you repackaging other's inks?
Is it possible to use ConeColor K3 for EPSON Ultrachrome K3 printers in regular Ultrachrome printers such as the EPSON 4000, 7600 and 9600?
The ink itself is compatible. However, the color space of ConeColor (K3) is designed around the Ultrachrome K3 ink set which has a much brighter color gamut. So while you can use this ink in your printer, you would need to use color management. There really is no reason why a mixed printer shop can not be used with one set of inks, provided you make your own ICC profiles. However, for the 4000, 7600 and 9600 printers we make a matching ink called ConeColor K2.
Do I need to flush my printer before installing ConeColor inks?
No, you do not . ConeColor Pro is fully compatible with the OEM inks and you can gradually replace the inks by simply removing EPSON inks and installing ConeColor inks.
Can I change one ink position at a time or must I replace the entire set?
You can replace one position at a time and you can combine ConeColor Pro and OEM inks in the same printer.
What does OEM mean?
Original Equipment Manufacturer. In this case, OEM refers to Epson.
Are ConeColor inks compatible with other 3rd party inks?
We do not know individually. We do know that Lyson inks are not compatible with most other inks. We do not recommend that you use ConeColor inks in a printer with Lyson inks unless you use PiezoFlush to first flush out the Lyson inks. Do not use Lyson flush fluid to do this.